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Shipping and Delivery Policy
Welcome to Safal Kisan Trading Company!
We’re excited that you’ve chosen to shop with us. Our goal is to provide you with the best shopping experience, and that includes fast and reliable shipping! Please read our Shipping and Delivery Policy below to understand how we process and deliver your orders.
1. Shipping Locations
We are proud to offer shipping across India. Whether you’re in a big city or a small town, we work with trusted delivery partners to get your order to you as quickly as possible.
2. Processing Time
- Order Processing: Once you place an order, we process it within 1-2 business days. This includes checking your order details, packing the products, and handing them over to our shipping partners.
- Order Confirmation: After your order is processed, you’ll receive an email confirmation with your order details and tracking number. This will allow you to track your shipment.
3. Shipping Methods
We use reliable courier services to deliver your order safely and on time. Some of the delivery partners we work with include:
- Delhivery
- DTDC
- BlueDart
- India Post
We select the best shipping option based on your location to ensure that your order reaches you as soon as possible.
4. Shipping Charges
- Free Shipping: We offer free shipping on all orders within India.
- Additional Charges: In some cases, there may be additional charges depending on the delivery location or special delivery requirements. Any extra charges, if applicable, will be clearly mentioned at checkout.
5. Estimated Delivery Time
- Standard Delivery: Once your order is shipped, delivery typically takes 5-7 business days depending on your location.
- Remote Areas: For more remote areas, delivery might take a little longer (up to 10 business days).
- Shipping Delays: While we do our best to meet delivery timelines, please note that unexpected delays may occur due to factors such as weather, holidays, or courier issues. We will keep you updated on the status of your order if any delays occur.
6. Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order directly on our shipping partner’s website or by contacting their customer support.
7. Incorrect or Missing Information
Please make sure that the shipping address you provide is complete and accurate. If the address is incorrect or incomplete, it may lead to delivery delays or your order being returned to us.
If there’s any issue with your address after you place the order, please contact us immediately at safalkisantradingcompany@gmail.com or 9982091741, and we will do our best to resolve it before shipment.
8. Delivery Issues
If you face any issues with the delivery, such as a damaged product, missed delivery, or incorrect item, please contact us as soon as possible. We will work with our delivery partners to resolve the problem and ensure you get the correct product.
- Damaged or Incorrect Item: If the product is damaged during transit or the wrong item was delivered, please take a picture and send it to us. We will arrange for a replacement or refund depending on the situation.
- Missed Deliveries: If you were not available to receive the package at the time of delivery, please check with the courier service provider to arrange a redelivery. You can also contact us, and we’ll help guide you through the process.
9. Delivery Restrictions
Currently, we only offer shipping within India. We are working to expand our shipping services internationally in the future. Please stay tuned for updates!
10. Contact Us
If you have any questions or concerns regarding your shipping or delivery, don’t hesitate to reach out to us. Our customer support team is always happy to assist you.
- Email: safalkisantradingcompany@gmail.com
- Phone: 9982091741